Return and Exchange Policy

At Astrea Clothing, we want you to be completely satisfied with your purchase. Please review our return and exchange policy below:

Return Window:

You have 7 days from the date of receipt to return items for a full refund or exchange.

Eligibility:

To qualify for a return, items must be unworn, unwashed, and in their original condition with tags attached.

Non-Returnable Items:

Final sale items and gift cards cannot be returned.

Return Process:

To initiate a return, please contact our customer service at [insert contact information] to receive a return authorization. Include your order number and reason for the return.

Return Shipping Costs:

Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service.

Refund Processing:

Refunds will be processed within 5-10 business days after we receive your returned item. The refund will be issued to the original payment method.

Exchanges:

To exchange an item, please initiate a return for the original item and place a new order for the desired item.

For any questions or further assistance, don’t hesitate to reach out to our customer support team. Thank you for shopping with Astrea Clothing!